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Volunteer Administration Assistant




250 Cowbridge Rd E, Cardiff CF5 1GZ, UK

Your ability to commit to 3 months is highly appreciated

About the Role

As a Volunteer Administration Assistant in a charity, you'll be working closely with a team of
passionate and dedicated people who are working hard to make a difference. Although you may
only be asked to help a couple days a week, your support is invaluable because you'll be
helping to keep the office fully stocked and fully functioning. Duties could be anything from
booking meetings to dealing with public inquiries and data entry.

What you are gaining

  • Meet new people and join a friendly team who are enthusiastic about all things volunteering

  • Use your skills and experiences to encourage others to engage with volunteering

  • Learn more about volunteer-involving organisations in Wales and gain insight in into the ins and outs of working for a charity

  • Be part of us and support us to make a more significant difference together

  • Experience in a number of areas within a charity such as marketing, events and fundraising

  • References will be provided if you dedicate three months of volunteering with us

  • If you dedicate a minimum of four hours volunteering a week you get free access to an 8-week mindfulness course

  • Reimbursement of travel fees

  • Free meals and drinks (Conditions apply)

What's involved

  • To provide an efficient and professional administration service

  • Contact and communication with stakeholders - explaining the organisational aims of the organisation and creating relationships and collaboration with other organisations.

  • Office based work - assisting other volunteers in positions such as Marketing, Funding, Finance, HR and Legal.

  • Other office-based tasks such as recording meeting minutes, creating lists, creating posters, updating newsletter etc.

  • Assisting the centre manager in creating agenda etc.

Who is the role suitable for

If you are/have:

  • Good command of the English Language

  • Ability to follow written and verbal instructions

  • Good interpersonal skills and a non-judgemental approach

  • Punctual and reliable

  • Ability to work in a team

  • Flexible

  • Experience handling and managing data

  • Impeccable organisational skills

  • Proficient in Microsoft Office Suite (Excel, PowerPoint, Word)

  • Willing to uphold the organisation’s values and comply with organisational policies

  • Willing to make use of opportunities given, e.g., for training, mentoring etc.

  • Able to carry out tasks within agreed guidelines

Then you are a good match for the role!

Extra Information


Volunteers will be given induction and training appropriate to the specific tasks to be undertaken.


Volunteers will be offered support and supervision as appropriate, and this is discussed during induction. Arrangements vary according to the volunteer, and may include telephone support, group meetings or one to one review.


  • The development of training and support for volunteers is a high priority for us, in order to equip volunteers with the necessary information and skills to conduct their tasks.

  • Additionally, all volunteers are offered free access to some of the Mindfulness training courses and events run by us.


Expenses that can be reimbursed:


Travel to and from the volunteer placement will be reimbursed at the following rate:

  • 20p per mile by car

  • 10p per mile by motorcycle

If a volunteer uses their vehicle for work purposes the following will apply:

  • 40p per mile by car

  • 20p per mile by motorcycle

Volunteers, who are required to use their own vehicle during the course of their duties, must have a full current driving licence, MOT certificate and business class insurance. Documents must be produced for, and checked periodically by, the Line Manager. Bus and train tickets will be reimbursed on production of receipt/ticket.


Food will be offered from the café if volunteering for more than four hours consecutively, e.g., 10 am – 2 pm.


We provides free tea, coffee and water for all staff and volunteers.

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